Domestic Shipping Policy

Shipment processing time

All orders are processed within 3 business days once payment has been received. 

Shipping rates and delivery estimates

Current free standard shipping promo on orders over $200.00 Australia wide.

Shipping charges and delivery estimates for your order will be calculated and displayed at checkout - as per Australia Post rates for Australia wide.

*Delivery times are an estimate, if Australia post is experiencing large volumes, delivery times may vary. Please refer to their website for updates.

Shipment confirmation and order tracking

Shipment confirmation and tracking details will be sent via email or text message within 3 business days of orders being placed.

Customs, duties, and taxes

Luxe Aromatherapy Essentials is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Luxe Aromatherapy Essentials is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.